Privacy Policy
Effective Date: April 30, 2026
Bristle & Bride is committed to protecting your privacy. This Privacy
Policy explains how we collect, use, and safeguard your personal
information when you interact with our website, services, lead
generation advertisements, and SMS text message communications.
1. Information We Collect
We may collect personal information when you visit our website, submit forms, sign up for our services, opt in to text message communications, or interact with our advertisements on platforms like Meta (Facebook & Instagram). The information we collect may include:
- Name
- Email Address
- Phone Number
- Wedding date, venue, and event details
- Any details you provide in inquiries or service requests
2. How We Use Your Information
The information collected is used to:
- Respond to your inquiries and service requests
- Provide personalized customer service
- Send appointment confirmations, reminders, and updates via email and SMS
- Coordinate with assigned artists for your event
- Process payments and send invoices
- Improve our services and user experience
- Send relevant marketing communications (only if you have opted in)
3. SMS / Text Message Communications
By providing your mobile phone number to Bristle & Bride, you consent to receive text messages from us related to your booking. This includes appointment confirmations, trial and wedding reminders, scheduling updates, payment notifications, and event-day coordination between you and your assigned artist. Message frequency varies based on your booking activity. Message and data rates may apply per your mobile carrier plan. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance. We do not share your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing purposes. SMS consent is not a condition of purchasing our services.
4. No Selling or Sharing of Personal Information
Bristle & Bride does not sell, rent, or share your personal information with any third parties for marketing or commercial purposes. Your data is kept strictly confidential and used only for the purposes outlined in this policy. We may share information with:
- Artists assigned to your event (for service delivery)
- Payment processors to process transactions securely
- Service providers (email, SMS, scheduling tools) that help us operate
- Legal authorities when required by law
5. Data Security & Protection
We implement industry-standard security measures to safeguard your personal information. This includes:
- Secure data storage
- Encryption of sensitive data
- Access control to prevent unauthorized access
6. Lead Generation Forms & Meta Compliance
When you submit information through Meta's lead generation ads (Facebook & Instagram), your data is collected in accordance with their privacy policies. We only use this data to contact you regarding your inquiry or services related to Bristle & Bride. We adhere to Meta's policies by ensuring:
- Your data is not sold or shared with other businesses
- Your data is only used for the purpose stated in the form
- You can request the deletion of your data at any time
7. Your Rights & Data Deletion Requests
You have the right to:
- Request a copy of the personal data we have on file
- Request that we delete your personal data
- Opt-out of marketing communications at any time
- Opt-out of SMS communications by replying STOP
To exercise these rights, please contact us at raina@bristleandbride.com with your request.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect any changes in our practices. The updated policy will be posted on this page with the effective date noted above.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: raina@bristleandbride.com
By using our website, submitting your information through our lead generation forms, or opting in to text messages, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.